Free Shipping on orders of $250 or more! Enter code "SHIP250" at checkout for free shipping to anywhere in the world we ship!

Returns & Exchanges


If the item(s) you purchased do not work out for any reason, you must return/exchange them within 30 days.  After 30 days, returns will only be processed as store credit.   Absolutely no returns/exchanges for store credit after 3 months.   

Please send us an email at luckyloushoes@yahoo.com to let us know you would like a return/exchange.   Please EMAIL US to let us know you need to exchange or return. 

Overseas customers - please email us at the above address and we will give you specific instructions.

Domestic customers - please follow the steps below:

If you would like to simply return your shoes for a full refund (less the shipping price), please follow these steps:

~Shoes must be in unworn, pristine condition.

~All item(s) must be in their original packaging.

~Please send your item(s) back to us at the PO Box listed on the package.

~Please send the package back to us via USPS Priority only and email us the tracking number once you've posted the package.

If you would like to exchange your item(s) for something different, such as a different size, please let us know that information when you email us.  If you're exchanging your item(s), please follow the steps above AND include $15 cash (no checks or money orders, please) to cover the cost of the return shipping.